Support center

FAQ

The current AURELIUS drop is open. Use this page for product, sizing, shipping, and support questions before you checkout.

Shipping

Product-specific Canadian shipping.

Products

Fallen Thermal is the current AURELIUS drop.

Images

Product imagery should show fabric, fit, and shape clearly.
01 How does shipping work?

Fallen Thermal ships free across Canada. POLO THERMAL shipping is $9.99 across Canada and is shown at checkout.

Please allow 1-3 business days for processing and fulfillment before shipment. * International delivery times vary by destination.

02 What product is available now?

Fallen Thermal is available as the current AURELIUS piece. Future drops will be added as the collection grows.

03 What should I look for in the product images?

Check the fabric texture, fit, silhouette, and print details before choosing your size.

04 What size should I order?

Use the Size Guide on the product page to choose by height. Pick the first size in your height range for a relaxed fit. The shoulders already sit more relaxed than a standard fit, so choose the second size if you want a baggier streetwear look with more room.

05 Can I place an order right now?

Yes. Choose your size on the product page, add Fallen Thermal to cart, and checkout from the cart page or drawer.

06 Will there be more products?

Yes. AURELIUS is built for focused drops, but the current collection is centered on Fallen Thermal.

07 How do I get launch updates?

Join the email list or check back for future AURELIUS releases, restocks, and collection updates.