Support center
FAQ
Answers for sizing, shipping, product care, returns, and drops. If your question is order-specific, send your order number through the contact page.
Shipping
Canada orders usually arrive in 5-10 business days.Fabric
Black Icarus Thermal uses 340GSM waffle fabric.Care
Wash cold and tumble dry low to preserve shape.01 How long does shipping take?
Shipping typically takes 5-10 business days within Canada. International orders may take 10-20 business days depending on destination and customs processing.
02 What materials are used?
The Black Icarus Thermal is made from 95% cotton and 5% spandex with a 340GSM waffle fabric for warmth, structure, and comfortable stretch.
03 How should I wash my thermal?
Machine wash cold with similar colors, tumble dry low, and avoid bleach. For the longest life, wash inside out and avoid high heat.
04 What size should I order?
The thermal is available in XS-XL. If you are between sizes, choose the smaller size for a closer fit or the larger size for easier layering.
05 Can I change or cancel my order?
Send a message as soon as possible with your order number. If the order has not been processed yet, we will do our best to help before it ships.
06 Do you restock sold out pieces?
Restocks depend on the piece and demand. New drops and restock updates will be shared through the store and email list.
07 Do you offer exclusive deals?
Yes. Use code WELCOME10 for 10% off your first order, and subscribe to email updates for early access to future releases.